- 1 year mission
- Hands-on role in an international company
**About Our Client**
Our client is a prominent company within the FMCG sector, recognized for its innovative approach and commitment to delivering high-quality products. As a medium-sized organization, they are known for their established presence and emphasis on excellence in their field.Their content team oversees the strategy and execution of all onsite and in‑app content-from product cards and collection pages to campaigns and end‑to‑end customer journeys.
**Job Description**
- Manage end‑to‑end delivery of smaller campaigns and verticals, from strategy and briefing through quality assurance, localization, and launch.
- Review Figma mockups and provide content feedback to UX and Creative teams to ensure alignment with messaging and brand standards.
- Coordinate closely with Marketing, Digital Product, Commercial, Creative, and the Project Manager to keep content progress and needs aligned.
- Document content decisions, briefs, and feedback, contributing to streamlined processes and workflow improvements.
- Support larger strategic initiatives and cross‑team content workstreams as needed.
- Create clear content briefs and guide copywriters on messaging, tone, and customer‑journey alignment.
- QA and sign off on final copy for accuracy, tone, consistency, and commercial relevance.
- Manage localization handoffs and ensure translated content is market‑ready.
- Brief UX and Creative on content needs for product cards, collection pages, and customer journeys to maintain cohesive, optimized experiences across web and app.
**The Successful Applicant**
- Strong attention to detail with a focus on quality, brand consistency, and commercial impact.
- Excellent written communication for briefs, feedback, and cross‑team collaboration.
- Fast learner able to understand user journeys, content strategy, and switch between projects smoothly.
- Comfortable using tools like Figma and Contentful, with a willingness to learn new systems.
- Collaborative mindset with experience working across UX, Creative, Marketing, Product, and Commercial teams.
- Strategic thinker who can connect content to customer‑journey needs and commercial goals.
- Proactive, organized, and detail‑oriented; takes ownership and anticipates issues.
- Understanding of ecommerce, UX, or content strategy is a plus, but not required if you're eager to grow.
**What's on Offer**
**What a Typical Day Could Look Like**
- Review campaign or vertical briefs and outline the content strategy, mapping key messaging moments across the customer journey.
- Write clear copy briefs and guide copywriters on messaging, placement, tone, and cross‑channel needs.
- Review and refine copy, provide feedback, and coordinate any rewrites to ensure it fits the journey and brand standards.
- Collaborate with UX and Creative in Figma to align on content requirements, layout, and overall experience across web and app.
- Prepare localization handoffs, track translation progress, and ensure market‑ready content.
- Update the Project Manager on content status, blockers, and next steps.
- QA content in Figma, flag issues affecting consistency or user experience, and prep final materials for handover to the external build tea
**Contact: Eileen Gaio**
**Quote job ref: JN-032026-6973634**