Reception & SAT Zurich (BSISA)Country: Switzerland

The General Services Reception & Executive Support (SAT) is responsible for managing front desk operations and ensuring the smooth functioning of office logistics in a Private Banking environment in Zurich.

In addition, the role provides high-level administrative and executive support to Market Heads and acts as back-up to the Executive Committe SAT, ensuring seamless coordination of agendas, travel, corporate documentation, and internal governance processes.

This position requires strong organizational skills, discretion, flexibility, and the ability to operate in a multicultural and highly regulated banking environment.

DUTIES AND RENSOPONSIBILITIES

**1. Reception & Office Management**

**Reception & Administrative Support**

- Welcome clients and visitors, ensuring a premium private banking experience.
- Manage meeting room bookings and coordinate refreshments and catering.
- Handle incoming and outgoing mail, courier services, and express shipments.
- Oversee office supplies and ensure proper stock replenishment.
- Coordinate hotel, apartment, and transportation bookings for employees and visiting executives.
- Support logistics for internal meetings, client events, and corporate functions.

**Facilities & General Services**

- Ensure functionality, organization, and professional appearance of the office premises.
- Coordinate the facility with building management and external providers

**Security & Compliance**

- Manage visitor access and badge control.
- Support alarm procedures and security protocols.
- Ensure adherence to internal policies and regulatory requirements.

**2. Executive Support (SAT)**

- Coordinate and manage complex agendas for Market Heads, including internal meetings, client meetings, and external visits.
- Organize and oversee executive travel arrangements (flights, accommodation, transfers, visas if required).
- Prepare and reconcile expense reports using corporate tools.
- Support the preparation meetings and documentation when required.
- Assist in the planning and execution of client and corporate events.
- Act as liaison between Market Heads and internal stakeholders, ensuring smooth communication flow.
- Provide full coverage during absences of the Executive Committe SAT ensuring continuity in agenda management, executive correspondence, and confidential documentation handling.
- Maintain high standards of discretion and confidentiality in all executive matters.

SKILLS & KNOWLEDGE

- Secondary school diploma or Degree in Executive Administration, Business Support, or related field.
- 3–5 years of experience in a similar role (Reception, Executive Assistant, or General Services), ideally within Private Banking or financial institutions in Switzerland.
- Residence in Switzerland required.

- Fluent in English, and Spanish (C1 minimum). French and German are highly valued. Portuguese and/or Arabic are a plus.

- Advanced knowledge of Microsoft Office (Excel, PowerPoint, Outlook).
- Experience with corporate expense and travel management tools.
- Strong organizational and multitasking skills.
- High level of discretion and confidentiality.
- Client-oriented mindset with strong interpersonal skills.
- Ability to work under pressure and manage priorities.
- Proactive, flexible, and solution oriented.
- Understanding of risk management and regulatory awareness in a banking environment.
- Ability to work in a multicultural and dynamic setting.